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Job Title Desktop Engineer. Level L2
Posted on 6th June 2014
Experience Required 3 year's & above
Job Description
  • Maintaining the MIS Reports (SLA Report, Call Log Reports)
  • Handling all the escalated calls
  • Supervising all the engineers on site
  • Installing, Configuring MAC OS, Windows 98, Windows 2000 Professional, Windows XP Professional as clients.
  • Creating Profiles to users for customizing desktop settings.
  • Installation of client software like Microsoft Office, Java, various compilers etc.
  • Installed and configured various application Software's Like MS Office 2000/XP, MS Projects and MS outlook for mails access and Internet Explorer.
  • Desktop Support up to Client Level including Hardware, Software and Networking Problems
  • Installed, configured and maintained the regular updates of Antivirus.
  • Installed, Configured and Troubleshooting of various PC Hardware Components.
  • Outlook Configuration
  • Configuring & troubleshooting of LAN setup.
  • Installation & troubleshooting of Local and Network printer.
  • Assembling of Computer.
Qualifications Any Graduate / Any Diploma.
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